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FAQ
What do I get if I subscribe?
As a subscriber you will gain unlimited access to our content, puzzles (updated daily), digital version of Today's Paper, breaking-news alerts and more.
Can I pay with a Debit/Credit Card?
Yes, we accept payment from Visa and Mastercard.
Why should I pay for local news?
Our local journalism is valued by the communities we serve. Our newspapers have been keeping people informed, entertained and connected for decades.
How often will I get billed?
Depending on the subscription you chose, we offer plans for monthly and yearly options.
Do you offer discounts?
Yes, we offer discounts of up to 20% for our annual plans.
How do I get help if I need it?
You can submit a support ticket by clicking on the Green (?) button on the bottom right hand corner. You can also call 1300 090 805 or email subscriptionsupport@austcommunitymedia.com.au. Our team operate between 9am-5pm Mon to Fri AEST.
What devices can I use with my subscription?
We support devices of all sizes.
How do I change or cancel my subscription?
Call Customer Support at 1300 090 805 or email subscriptionsupport@austcommunitymedia.com.au. Our team operate between 9am-5pm Mon to Fri AEST.
For further details on refunds, please refer to Section 6 of the Terms & Conditions - Digital.
For further details on refunds, please refer to Section 6 of the Terms & Conditions - Digital.
How many devices can I access my subscription on?
You can access your subscription across four devices at the same time.