7d ago

APS3 Participant Support Officer

face2face Recruitment

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Estimated
$50k ~ $70k
Work type
Full Time
Contract type
Contract
How this job matches you
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Pay guide
Market insights based on all Federal Government jobs in Australia
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$50k - $70k
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Market average
$49k
$250k+
Actual pay is not disclosed by the employer
Full job description
  • face2face Reference Number #552602
  • Full Time Hours 
  • 12 Month Contract, Possible Extension
  • Australian Citizenship or Permanent Residency  
  • $36.27 per hour plus super
  • Multiple locations:
    • Newcastle, NSW
    • Charlestown, NSW
    • Wollongong, NSW
    • Surry Hills, NSW

A federal government department is seeking and APS3 Participant Support Officer to undertake procedural, clinical and administrative support. 

Responsibilities may include but are not limited to:

  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Supporting planning teams by actioning planning tasks that do not require delegation.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the NDIA Business systems.

Desirable 

  • Positive contemporary attitude to people with disability along with an understanding and knowledge of disability and its impact on individuals

If this sounds like the role for you and you would like to know more, click apply now!

Applications close 9:00 am on Wednesday 20 October.

Jason Pugh 

jason@f2frecruitment.com.au

02 6199 5750

Job details
Date posted
14 Oct 2021
Category
Government, Emergency & Defence
Occupation
Federal Government
Estimated
$50k ~ $70k
Contract type
Contract
Work type
Full Time
Job mode
Standard hours
Work Authorisation
Australian Citizen / Permanent Resident

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