35d ago

Customer Support Officer - Newcastle CBD


Base pay $60k - $65k
Permanent Standard/Business Hours
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Full job description

Customer Support Officer– Newcastle CBD
Start Date: ASAP
Permanent Role
Pay Rate: $60 000 - $65 0000 plus Super – pending experience
Hours: Monday to Friday, 8:30am – 5pm
Location: Newcastle CBD

Your new company
Hays has partnered with local financial accounting firm based in Newcastle CBD.

Your new role
Your day-to-day responsibilities will include but are not limited to:

  • Creating and maintaining client files.
  • Paying and processing invoices on behalf of clients
  • Transferring and money management of clients investment portfolio’s
  • Managing all incoming & outgoing correspondence in relation to set client’s superfunds and/or portfolio’s.
  • Liaise with financial advisors, accounts, lawyers and other authorised representatives to ensure accurate, successful and outstanding service to clients.
  • Schedule and liaise with clients regarding any upcoming meetings with financial planners & other professionals.
  • Create and send portfolio reports to clients to inform of investment tracking, current investment value and overall performance.

What you'll need to succeed

  • Deliver outstanding customer service skills
  • Capability to prioritise tasks & work in a fast paced environment
  • Great problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to meet deadlines and multitask

What you'll get in return
Your new employer is dedicated to provide you with training and on the job support.

What you need to do now
If this sounds like something of interest, hit "APPLY NOW" . Alternatively call Michelle Mansour for a confidential chat call on 02 4032 8669.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. OR if you know someone who is interested in a role like this, please send them this link.

LHS 297508 #2662331

Pay comparison
Market average based on all Customer Support Officer jobs in Hunter Valley NSW
Base pay range
$60k - $65k
Market average
Market average

Job details
Date posted
6 Jul 2022
Admin & Office Support
Administration Assistants
Base pay
$60k - $65k
Work type
Job mode
Standard/Business Hours

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