Service Coordinator


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$50k ~ $70k
Work type
Full Time
Contract type
Pay description
"Competitive hourly rates"
How this job matches you
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Market insights based on all Transport & Logistics jobs in Australia
Estimated range
$50k - $70k
Market average
$38k - $66k
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$94k - $122k
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4 jobs
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2 jobs
Market average
Actual pay is not disclosed by the employer

Full job description
  • 12-month contract
  • Immediate start
  • Braeside Warehouse 

We have a new opportunity for a Service Coordinator to join our client, a leading energy technology company based in Braeside, VIC. 

Responsibilities will include:

  • Customer communication - acceptance of e-mails and telephone calls for service inquiries and spare parts processing – with national and international, internal, and external customers and channel partners
  • Technical clarification of inquiries in coordination with the technical specialists (Tech. Support) as needed
  • Clarification of material availability and coordination of the fastest possible delivery date with the responsible departments (planning, shipping, warehouse)
  • Coordination of service visits for technicians at customer site
  • Creation and tracking of offers for service requests and their spare parts in SAP
  • Documentation in SFDC / Service Max
  • Complete order entry of spare parts / service orders in SAP
  • Ensure required Spare parts are supplied to customer (part dispatch and logistics work required)
  • Monitoring of delivery dates and tracking of spare parts production and orders
  • Support Service Managers in forecasting with feedback on current project timeline

To be considered for this role you will require:

  • Experience in SAP and SFDC / Service Max
  • Previous experience in a similar role dealing with service and/or spare parts
  • Robust communication skills
  • Flexibility, self-motivation and the ability to work independently
  • Relevant professional experience in dealing with national and international customers

If you have the relevant experience and want to be part of this global company please apply today. 

Job details
Date posted
18 Nov 2021
Expiring date
17 Jan 2022
Transport & Logistics
Inventory Control & Production
$50k ~ $70k
Contract type
Work type
Full Time
Job mode
Standard hours
Work Authorisation
Australian Citizen / Permanent Resident

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