
HUNTER-based Greater Bank has been named the 2018 Home Lender of the Year in Money magazine’s 14th annual Consumer Finance Awards.
The win follows the Greater being named in February as Bank of the Year in the National Roy Morgan Customer Satisfaction Awards for the second consecutive year.
Greater Bank CEO Scott Morgan said the national accolades combined demonstrated the bank’s reputation for service and value amongst consumers and industry experts alike.
He said the award reinforced the value proposition that can be found outside the major banks.
“We are thrilled with our most recent achievements and take pride in being acknowledged for our competitive interest rates and ability to offer excellent value to satisfy the diverse needs of our customers,” said Mr Morgan.
“As a business we have undergone significant change over the past two years, but have remained consistent with our focus on providing a quality range of products and offerings that are delivered with the highest standards of customer service.
“Like the majority of financial institutions, home lending plays a significant role in our overall financial success and this award reinforces to current and potential customers that Greater Bank offers some of the best value home loans in the country.”
Mr Morgan said the Bank was “seeing a real shift in the industry” as more consumers recognised the value at the Greater and looked to put trust in financial institutions beyond the “Big Four”.”
In determining the award, Greater Bank’s portfolio of fixed and variable home loan products, along with line of credit facility, scored well all round by Money Magazine.
Across NSW and South-East Queensland, Greater Bank has a customer base of more than 260,000 and over 700 employees who work across 59 branches.