Alecia Hennessy, proprietor of Stockton Beach Pharmacy, believes success at this year's Hunter Local Business Awards is because they are more than just a local pharmacy.
"We are like the bar in the old sitcom Cheers ... where everyone knows your name," Alecia explained. "Except in our case, we know your personal and family history, pharmaceutical profile and medical issues as well.
"We are very engaged with our local community and our pharmacy is like a social hub for our patients.
"I have always prided myself on the empathy and care I give my patients, and my staff model and reflect this.
"Anyone in our area will tell you what a warm, happy and welcoming pharmacy we have. We may not be the biggest, but we have the best team led by heart-centred women striving to make a real difference in the lives around us."
Stockton Beach Pharmacy is a dedicated community pharmacy, servicing the prescription and health care needs of Stockton, Fern Bay and Fullerton Cove.
Alecia, Beck, Kim and the team are committed to providing quality advice and pharmaceutical care to the local community.
"We provide individualised and personalised care, in the form of medication management, healthcare products and advice from our readily accessible pharmacists," Alecia said.
She said being named Most Outstanding Pharmacy in the Hunter was a great honour and expressed her appreciation and the support to organisers, sponsors and fellow finalists.
"The win is a great acknowledgment for our business from not only the community we serve but from the panel of judges," she said. "We felt like winners even before we won the award as we were nominated and voted in as finalists without our knowledge. It has been such an incredible gift to our dedicated team. We go above and beyond in our care of our community and to be receive this outstanding award has truly made us feel worthwhile and appreciated for all the extra effort we go to."
Stockton Beach Pharmacy is proud to be joining Australia's oldest and most trusted banner group, Amcal, on November 1, 2019.
"There will be so many more services on offer such as "click and collect" and "doctor on demand" once we join with Amcal," Alecia said.
"We will have a grand 're-opening' of Stockton Beach Amcal Pharmacy on Thursday, November 7 and can't wait to bring more innovative services to our community.
"We will continue to study and develop our team, to embrace change, not fear it, and to adapt to the changing landscape that is community pharmacy."