He has been called the TP Fairy and the Toilet Paper Jesus and - most recently by Facebook's algorithm - a suspected scam, but Chris Williams has insisted his intentions are legitimate.
For the past week, Williams - a 31 year-old from Beresfield living on government benefits - has been delivering toilet paper to residents of Newcastle, East Maitland and parts of the Hunter who are running low as supermarket shelves are stripped amid widespread panic-buying from hoarders and stockpilers.
Live and breaking news updates: The coronavirus crisis in Newcastle and the Hunter
Williams began posting to a number of community pages last week offering toilet paper, and to help coordinate sharing, for those who need it. He said he was quickly overwhelmed with requests and started his own Facebook page - the Hunter Bog Roll Runner - to manage the demand.
He said he has been buying one 24-pack of toilet paper at a time from different stores around the region, dividing the packs between households at two rolls per person, as residents contact him via the Facebook page. He makes his deliveries often late a night, he says, to avoid traffic.
"I know how ridiculous this situation is," Williams said. "I didn't expect this to be how my March went."
Williams anticipates that he will have to buy three new tyres for his car soon, which he hopes the federal government's COVID-19 stimulus announcement would help cover. He estimated he had made deliveries to around 50 people in 15 homes around the Hunter on Tuesday, and 27 delivery runs in total, since creating his page. He has set up a GoFundMe, but has predominately been buying out of his own pocket.
But even as the Prime Minister, Scott Morrison, and NSW Premier Gladys Berejiklian on Wednesday urged the public not to stockpile goods amid the coronavirus pandemic, Williams insists that he is part of the solution not part of the problem.
"If I go and buy a 24-pack of toilet paper and I split it between four people, the one person behind me in the checkout line doesn't get it, but four other people do," he said.
"I'm running low, but I'm not keeping any of it for myself and I'm giving it away for free. If I was stockpiling it, or if I was charging for it, then yeah, I would be part of the problem. But I think I'm part of the solution."
Williams said that he has been only buying one pack of toilet paper at a time, and from different outlets for each purchase, to try to avoid putting undue pressure on one store.
"I have been very lucky in my upbringing," he said. "I have had a roof over my head. I have been fed. The government has taken care of me well enough. I've been lucky, but I know that some people have not been so lucky."
Williams has had calls to deliver toilet paper as far as Taree, which he regretted was out of his range. He has since limited his delivery ground to around 20 kilometres in all directions from his home at Beresfield, travelling as far as Cessnock and Toronto.
"Once everyone is taken care of, I can stop--" but until then, Williams said he will try to continue making deliveries.
As state and federal governments continue to urge the public to refrain from stockpiling, Williams - a member of his local church - said he has concerns for how vulnerable people in his community will fare.
"I'm worried that the elderly people in the community will have it tough," he said. "I'm not so happy with the government response. I feel like not enough is being done, but I don't know what I would do. I'm not a politician.
"The panic is hard to fight. I understand the panic. I know we don't need to stockpile, but I bought a five kilogram bag of rice.
"I'm scared, too. It is probably going to be a rough month or two - it is going to be rough for a while. But if we don't pull together and support each other, it is only going to be rougher."
Williams said he has approached Woolworths, Coles and Aldi outlets in his area asking if they could hold toilet paper for him to buy and deliver, but he said he has been turned away. The cost of making the deliveries is coming out of his own pocket, he said, but he is confident that he can continue for some time.
"The biggest thing I need is toilet paper," he said. "Coles and Woolworths have told me I have noble intentions, but they can't hold toilet paper for anyone."
He has since set up a Twitter account and has been tweeting major grocery outlets and toilet paper suppliers for support, as well as setting up a GoFundMe.
On Wednesday, Facebook flagged several of his posts as potential spam, which Williams says he was working to undo as members of his page come to his defence.
"I came across it on Facebook and thought it was quite funny the way it was set out," Mitchell Freeman of Rutherford said on Wednesday. "I messaged Chris and he dropped three rolls in my trailer at home."
He and his partner have had trouble buying grocery essentials as supermarket shelves are emptied.
"We both work full-time," he said. "We don't have kids, but we're even having trouble getting anything. It's getting to the stage where I might have to take a day off work just to get the groceries early."
"I just think everyone is panicking too much. Everyone is just panicking."
Freeman said when he saw that Facebook had begun flagging the posts as spam, he questioned the algorithm. He said he had had his suspicions about strangers offering to deliver rolls to his home, but after seeing the page linked to Williams' GoFundMe, he decided to reach out.
"He's not a scam," Freeman said. "I had never met the bloke. He dropped the rolls around, and I said thanks very much. He said he just wanted to help."
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