This is the state of a Carrington family's social housing home, which tenant and single mum Kylie March says is the result of years of government inaction to properly address roof and water leaks.

However, the state's housing agency refutes the claims and has advised Ms March to view "educational material on tenant responsibilities".

Ms March says she has given up trying to get adequate maintenance work carried out on her home after making "at least 50 calls" over the past four and a half years.

Her family's situation is so bad five family members now share just two bedrooms. The third in the house is shut off due to the potential health impacts of dense mould which lines the walls.

"The kids are always sick, constant coughs and runny noses," Ms March said.

"I keep on getting allergies, I'm assuming it's from the mould spores, and take allergy tablets.

"The kids are constantly freaking out whenever it rains. It's really frustrating."

Ms March said she had contacted authorities "over and over and over again", and while there had been maintenance workers visit the house, repair work was not followed through on.

A Land and Housing Corporation spokesperson said a visit to the house in September, 2017, had "affirmed there were no reports of water leaks or the presence of mould at that time".

The spokesperson said its maintenance contractor Broadspectrum was contacted in May, 2018, about water leaks and an electrician "made safe the lighting and electricity to ensure that any risk of harm to the household was eliminated".

A plumber then visited the house to identify the cause of the leak, but "reported that the hallway adjoining the bathroom had been flooded due to tenant not having installed a shower curtain".

"The repeated flooding of the bathroom caused water to flow onto the carpet in the adjoining hallway, seep into the flooring and pool in the ceiling cavity beneath," the spokesperson said.

"This culminated in some water leaking through the light fixtures.

"There had been no further reports ... in respect of water leaks and LAHC was not aware of any issues until receipt of correspondence on 29 February 2020."

Multiple tradesmen visited the family's home to assess the issues after the Herald put questions to the LAHC.

But Ms March said it needed to be "gutted" to bring it up to standard and she wanted "to be moved out of here ASAP as it's a health hazard and not safe".

She said she had tried to find a private rental but had not been able to secure a property due to the competitive market.

The LAHC has offered the family temporary accommodation but Ms March said she wanted a permanent move.

Newcastle MP Tim Crakanthorp was concerned it took media inquiries to prompt government action.

"Whilst this government is happy to flog off properties, it is clear that they are failing to invest in these aging assets and address serious maintenance issues like a leaking roof," Mr Crakanthorp said.

"I couldn't believe it when I saw the pictures. No one should be forced to live like that, especially young children.

"On an almost daily basis I am contacted by tenants frustrated dealing with this government when it comes to housing maintenance issues."