MORE than six in 10 patients rated their overall experience in Hunter New England emergency departments as "very good" in the latest Bureau of Health Information report.
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The Emergency Department Patient Survey 2018-19, released today, found 68 per cent of patients rated the region's ED staff as "very good", while 24 per cent described them as "good".
At John Hunter Hospital, 63 per cent of 345 patients rated their ED care as "very good", and 25 per cent rated it as "good". The survey found 72 per cent of 310 respondents were triaged by a nurse within 15 minutes of arriving at the hospital's ED, and 14 per cent waited between 16 and 30 minutes to be triaged.
The Bureau of Health Information has also released the Healthcare in Focus - People's experiences of hospital care: Insights from five years of patient feedback report, which reflects on the experiences of care of more than 200,000 patients. At the state level, it found more than two-thirds of patients admitted to hospital and 58 per cent of ED patients rated their overall care as "very good" in 2018.
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